What do I do if my car breaks down?

Insure your safety and that of your passengers and protect your vehicle from further damage. Many of our plans also include a 24 Hour Roadside Assistance Membership. This membership features services such as towing, lock-out assistance, fuel or fluid delivery, and battery boost/jump. Services are available to you 24 hours a day, seven days a week. Coverage varies by program. Refer to your Vehicle Protection Card for your contact number.

Where can I take my car for repairs?

You are given the choice when it comes to repairs. You can take your car to the licensed repair facility you feel most comfortable with. Whether it's your dealer or the repair facility closest to you, it's your choice. Our highly trained claims adjusters will work directly with you and your repair shop to facilitate the claims process.

How do my repairs get paid?

Repairs are paid via Corporate Credit Card (Corporate MasterCard, Corporate American Express, or Corporate Visa) directly to your dealership’s service department or repair facility of choice. You may also be reimbursed by check if you pay the repair facility directly. Prior claim authorization is always required for payment. You can always call your Toll Free Claims number on your Vehicle Protection Card for assistance.

What happens if I need a rental car?

Many of our programs allow you to qualify for rental reimbursement. You can rest assured that you will not be without transportation when having your vehicle repaired. Coverage varies by program. Just call your Toll Free Claims number on your Vehicle Protection Card for assistance.

What happens if I sell or trade my car?

Most programs offer a transfer or pro-rated refund option so you can continue your coverage or transfer it. Take advantage of your options be simply contacting our customer service department.